Effective Date: September 1, 2026
Welcome to The Marketing Tea (“The Marketing Tea,” “Company,” “we,” “our,” or “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit https://themarketingtea.com/, use our Website or Services, register for an account or membership, purchase products or Services, participate in consultations, workshops, live sessions or communities, download resources, or communicate with us.
For this Privacy Policy, “Website” means themarketingtea.com, and “Services” includes our educational content, consultations, strategy sessions, memberships, workshops, live sessions, digital products, downloadable resources, communities, mentoring, and other services offered by The Marketing Tea.
By accessing or using our Website or Services, you acknowledge that you have read and understood this Privacy Policy.
1. Business Information
The Marketing Tea is operated as a Registered MSME Sole Proprietorship in India.
For any privacy-related questions, concerns, or requests, you may contact us at:
The Marketing Tea
Email: support@themarketingtea.com
Website: https://themarketingtea.com/
2. Information We Collect
The information we collect depends on how you interact with our Website and Services.
2.1 Information You Provide Directly
When you interact with our Website, forms, newsletters, consultations, memberships, digital products, communities, or Services, we may collect information including:
- Full name
- Email address
- Telephone number
- WhatsApp number
- Country or general location
- Account information
- Membership or subscription information
- Purchase and transaction information
- Billing information
- Information submitted through website forms
- Information provided when contacting us
- Questions, feedback, reviews, or other communications
- Information voluntarily provided during consultations, mentoring, strategy sessions, workshops, or educational sessions
- Information provided when registering for events or live sessions
- Information provided when downloading or requesting resources
We aim to collect information that is reasonably necessary for the relevant purpose.
2.2 Automatically Collected Information
When you visit or interact with our Website, certain technical information may be collected automatically.
This may include:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of visits
- Referring website or traffic source
- Approximate geographic location
- Website interaction data
- Session information
- Cookies and analytics data
- Technical, diagnostic, and security information
This information may be collected through cookies, analytics tools, pixels, tags, log files, and similar technologies.
3. How We Use Your Information
We may use your personal information for purposes including:
- Responding to your enquiries.
- Providing and managing our Services.
- Creating and managing accounts.
- Processing registrations and memberships.
- Processing purchases and transactions.
- Delivering digital products, downloads, and requested resources.
- Scheduling consultations, mentoring sessions, meetings, workshops, and other activities.
- Providing access to live sessions, educational programs, and communities.
- Communicating with you regarding your account, membership, purchases, or Services.
- Sending newsletters, marketing insights, educational content, or promotional communications where permitted.
- Providing customer and technical support.
- Improving our Website and user experience.
- Improving our content, products, and Services.
- Analysing Website traffic and visitor behaviour.
- Measuring marketing and advertising performance.
- Understanding how users interact with our Website and Services.
- Preventing fraud, abuse, unauthorized access, or other harmful activity.
- Maintaining business and transaction records.
- Protecting the security and integrity of our Website and Services.
- Enforcing our Terms & Conditions and other applicable policies.
- Complying with applicable legal and regulatory obligations.
4. Marketing Communications
If you provide your contact information, subscribe to our communications, or otherwise consent where required, we may send you communications relating to The Marketing Tea.
These may include:
- Marketing tips
- Newsletters
- Marketing insights
- Educational content
- Service updates
- Membership information
- Workshop or event announcements
- Promotional offers
- Product or Service updates
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the relevant email or by contacting us directly.
You may also request that we stop sending marketing communications through WhatsApp or other communication channels, subject to the functionality and policies of those platforms.
Please note that opting out of marketing communications does not necessarily stop essential administrative or transactional communications relating to your account, purchases, payments, memberships, scheduled sessions, security, or Services.
5. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to:
- Improve Website performance.
- Remember user preferences.
- Analyse visitor behaviour.
- Understand Website traffic.
- Improve user experience.
- Maintain Website security.
- Measure marketing and advertising effectiveness.
- Support personalization where applicable.
You may be able to disable or manage cookies through your browser settings.
However, disabling certain cookies may affect the functionality or performance of parts of our Website.
Third-party services used on our Website may also use their own cookies or similar technologies in accordance with their respective policies.
6. Analytics and Tracking
We may use third-party analytics, advertising, and tracking technologies to understand how visitors use our Website and to improve our Services.
These technologies may collect information relating to:
- Website visits
- Pages viewed
- User interactions
- Device and browser information
- Traffic sources
- Campaign performance
- Engagement
- Conversion activity
- Approximate geographic information
Third-party providers may process information according to their own privacy policies and terms.
We do not control the privacy practices of third-party analytics, advertising, or technology providers.
7. Third-Party Services
We may use trusted third-party service providers to operate our business and provide our Services.
These may include providers for:
- Website hosting
- Email marketing
- Email delivery
- Analytics
- Customer relationship management (CRM)
- Appointment scheduling
- Payment processing
- Cloud storage
- Communication
- Community management
- Customer support
- Advertising and marketing
- Technology and software services
These providers may receive or process only the information reasonably necessary to perform their relevant services.
Third-party providers may have their own terms and privacy policies, and their handling of personal information may be governed by those policies.
8. Payment Information
Payments for memberships, digital products, consultations, workshops, or other paid Services may be processed through third-party payment providers.
Depending on the payment method and provider, payment-related information may include:
- Transaction information
- Billing information
- Payment status
- Payment reference or transaction identifiers
- Other information necessary to complete the transaction
We generally do not need to store complete payment card information on our own systems.
Payment providers may independently collect and process payment information according to their own terms and privacy policies.
We recommend reviewing the privacy policy of the applicable payment provider before completing a transaction.
9. WhatsApp and Community Platforms
Certain Services may include access to WhatsApp groups, private communities, or other third-party communication platforms.
If you join such a community, information such as your:
- Name
- Telephone or WhatsApp number
- Profile information
- Profile photo
- Messages
- Other information visible through the platform
may be visible to other members depending on the functionality of the platform and your account settings.
The Marketing Tea does not control the privacy practices, security, or functionality of third-party communication platforms.
Your use of such platforms is also subject to their respective terms and privacy policies.
We recommend reviewing your privacy settings on these platforms before joining a community.
10. Information Provided During Consultations and Educational Sessions
If you participate in a consultation, mentoring session, strategy session, workshop, or other educational Service, you may voluntarily provide information about:
- Your business
- Marketing activities
- Business goals
- Challenges
- Strategies
- Campaigns
- Projects
- Questions
- Other information relevant to the Service
We use this information primarily to provide the relevant Service, respond to your questions, manage our relationship with you, and improve our Services.
You should avoid providing unnecessary confidential, sensitive, or third-party personal information.
You are not required to disclose confidential information merely to participate in our educational or consulting Services.
11. Testimonials, Reviews, Feedback, and User Content
You may voluntarily submit comments, reviews, testimonials, feedback, questions, suggestions, or other content to us.
Where you voluntarily provide such content, we may use it for legitimate business, educational, marketing, promotional, or operational purposes, subject to applicable law.
For example, a testimonial or review may be displayed on our Website, social media channels, presentations, marketing materials, or other promotional communications.
You remain responsible for ensuring that information you submit does not violate another person’s rights or disclose information you are not authorized to share.
If you would like us to review, modify, or stop using a testimonial or other User Content, you may contact us at support@themarketingtea.com.
12. Data Sharing
We do not sell, rent, or trade your personal information as a standalone commercial product.
We may disclose or share personal information where reasonably necessary for legitimate business purposes, including with:
- Trusted service providers assisting us in operating our business.
- Payment processors.
- Website hosting providers.
- Email and communication providers.
- Analytics and advertising providers.
- CRM and appointment scheduling providers.
- Cloud storage and technology providers.
- Professional advisors.
- Accountants, auditors, or legal advisors.
- Government, regulatory, or law-enforcement authorities where required.
We aim to limit information shared with service providers to information reasonably necessary for the relevant purpose.
13. Legal Requirements and Protection of Rights
We may access, use, preserve, or disclose personal information where we reasonably believe this is necessary to:
- Comply with applicable law or legal process.
- Respond to a lawful request from a government or regulatory authority.
- Enforce our Terms & Conditions or other agreements.
- Protect our rights, property, systems, or Services.
- Prevent fraud, abuse, unauthorized activity, or security threats.
- Investigate suspected violations of our policies.
- Protect the safety of our users, employees, contractors, or others.
- Establish, exercise, or defend legal claims.
14. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
This may include retaining information for purposes such as:
- Providing our Services.
- Maintaining account and membership records.
- Processing and documenting transactions.
- Fulfilling legitimate business purposes.
- Complying with tax, accounting, legal, or regulatory obligations.
- Resolving disputes.
- Enforcing our agreements.
- Preventing fraud and maintaining security.
The specific retention period may vary depending on the nature of the information and the purpose for which it was collected.
When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it where reasonably practicable and subject to applicable legal requirements.
15. Data Security
We implement reasonable administrative, technical, and organizational measures designed to protect personal information against:
- Unauthorized access
- Misuse
- Loss
- Disclosure
- Alteration
- Destruction
- Other reasonably foreseeable security risks
However, no method of internet transmission, electronic storage, or online service can be guaranteed to be completely secure.
You acknowledge that information transmitted over the internet may carry inherent security risks.
You are also responsible for keeping your account credentials confidential and should notify us promptly if you believe your account has been accessed without authorization.
Where required by applicable law, we will take appropriate steps in response to a personal information security incident.
16. Your Privacy Rights
Subject to applicable law and depending on your location, you may have rights relating to your personal information.
These may include the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request that your information be updated.
- Request deletion of certain personal information.
- Withdraw consent where processing is based on consent.
- Opt out of certain marketing communications.
- Raise concerns regarding how your personal information is processed.
- Exercise other rights available under applicable law.
Requests may be subject to applicable legal limitations, identity verification, security requirements, and other lawful conditions.
To exercise an applicable privacy right, please contact us at: support@themarketingtea.com
We may need to verify your identity before processing certain requests.
17. Children’s Privacy
Our Website and Services are primarily intended for individuals aged 18 and above.
We do not knowingly collect personal information from individuals under the age of 18 where such collection is prohibited by applicable law.
If we become aware that personal information has been collected from a child in circumstances where it should not have been collected, we will take reasonable steps to review and address the situation.
If you believe that a child has provided personal information to us, please contact us at support@themarketingtea.com.
18. External Links
Our Website may contain links to third-party websites, applications, platforms, or services.
We are not responsible for the privacy practices, security, content, or policies of external websites or third-party services.
A link to a third-party website does not necessarily mean that we endorse or recommend that website or service.
We encourage you to review the privacy policy of any third-party service before providing personal information.
19. International Data Transfers
Some third-party service providers we use may operate or process information outside India or outside the country from which you access our Website.
As a result, your personal information may be transferred to, stored in, or processed in another jurisdiction.
Where required by applicable law, we will take reasonable steps to address applicable requirements relating to international transfers and processing of personal information.
20. Business Transfers
If The Marketing Tea is involved in a merger, acquisition, restructuring, sale of assets, transfer of business, or similar transaction, personal information may be transferred as part of that transaction where legally permitted.
Any such transfer will remain subject to applicable legal and privacy requirements.
21. Privacy of Communications and Confidential Information
While we take reasonable measures to protect information provided to us, you should exercise appropriate judgment before sending highly confidential or sensitive information through email, website forms, WhatsApp, or other communication platforms.
Information submitted through third-party platforms may also be subject to those platforms’ own privacy practices and security measures.
The Marketing Tea does not guarantee the confidentiality or security of information transmitted through third-party communication platforms.
22. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to:
- Our Services
- Technology
- Business practices
- Privacy practices
- Legal or regulatory requirements
- Third-party services we use
Any changes will be posted on this page along with an updated Effective Date.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.
Where required by applicable law, we will provide additional notice or obtain consent for material changes.
23. Contact Us
If you have any questions, concerns, complaints, or requests relating to this Privacy Policy or your personal information, please contact us:
The Marketing Tea
Website: https://themarketingtea.com/
Email: support@themarketingtea.com
We will make reasonable efforts to review and respond to privacy-related requests within a reasonable timeframe and in accordance with applicable law.
By accessing or using our Website or Services, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with the practices described in this Privacy Policy, please discontinue use of our Website and Services.